FAQ
YOU HAVE A QUESTION?
What is Sqwirl?
Sqwirl is your everyday solution to instant, on-demand deliveries. Through the use of the app, you can request a pick-up or drop off, of a variety of different items from, and to, anywhere in your city.

What can I send with Sqwirl?
Just about anything! Most courier services focus on corporate needs, but here at Sqwirl, we know your life is about more than just paperwork and business. While of course, we'll meet all your work needs, like getting samples and prototypes to your clients, or sending work that needs reviewing, we're willing to get much more personal. From sending a bouquet of flowers to a loved one, to picking up a forgotten charger, we'll get on the road so that you don't have to. Oh and by the way, if you're a local online store, have we got news for you. We'll get all your orders out instantly, wherever your customers live in the city.

How do I track my delivery?
Easy, after confirming your order, you can watch your Sqwirl make the journey on the map, directly on the app.

What's special about Sqwirl?
Thanks for asking! Well for one, we're pretty nimble. We'll get your package delivered faster and instantly pick something up when you ask for it. You can deliver more with us and we don't like to stick to strict business hours, so we're around for longer in the day to help you out.
What if I change the route after confirming my order?
Things change, and that's fine. Just give your assigned Sqwirl a call and let him/her know. But just keep in mind, things do change, which means your rates and your time of delivery might change too.

Do you track my location?
We respect your privacy - the only time we'll be aware of your location is when you let us know where you are so that we can pick something up from you.
How do I get charged?
Your Sqwirl journey will be charged according to distance and time needed to make the delivery from pick up to drop off . You can pay in either cash or credit - whatever works for you!

How do you recruit carriers?
You can rely on our Sqwirl drivers to be friendly, reliable and trustworthy because each one has been handpicked by a recruitment process that includes thorough background and personality checks. All our drivers have impeccable knowledge of the city they live in and have courier experience.

What vehicles does Sqwirl use?
Sqwirl's vehicles adapt depending on where we're delivering - we want to make sure that wherever you are, we can get to you quickly and at the lowest possible cost. And motorcycles help us do that. 

Instant Deliveries On-Demand

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ABOUT

Hello,

We have been busy lately working on our next chapter and we have important news to celebrate with you:

Sqwirl is evolving, from being a delivery service to becoming a digital platform that can be used by courrier and shipping companies.

On one hand, we're happy to see ourselves grow - thanks to you! On the other hand, we decided to discontinue deliveries to focus on the development of the technology platforms. Our last day of motorcycle deliveries will be April 7, 2017.

We take this opportunity to thank each and everyone of you for adopting sqwirl and for being part of this beautiful journey. The best is yet to come!

Stay tuned for more news in the near future.

The Sqwirl Team.


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Why sqwirl?
Speed Of Service
The moment you place an order, it is assigned to a sqwirl who will find his way to you
Seamless Experience
No need to call and book in advance. In just few click, on your app. That easy.
Extended Hours
Sqwirls are on the run until 7pm.
Fair Pricing
Our fare is based on the distance and time.
Real-Time Tracking (soon)
You can track your sqwirl on the map and get notified when the delivery is complete.
City-Wide Coverage
We cover the Greater Beirut area (for now)
Door-To-Door
Once a sqwirl is on a mission, he will deliver your parcel with no interruptions.
Cash (Credit Cards coming soon)
Sqwirls accept cash payments. Soon, you will be able to pay through credit card.
Contact
We would like to hear your suggestions and feedback.

Please send us a message on support@sqwirlapp.com and one of our customer experience champions will get in touch with you.